Legal
Privacy Policy
How we collect, use, and protect your information on the NRICH platform.
Last Revised: March 13, 2026
1. Introduction
At N’RICH INC, we are committed to providing a secure environment for administrators of youth sports, camps, and educational programs, as well as the participants and families they serve. By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information to provide and improve our Services:
Personal Identification Information
- For Administrators: Full name, email address, phone number, organization name, role, organization website, zip code, and the number of participants.
- For Participants (18+): Full name, email address, phone number, and role in the program.
- For Guardians: Contact information and the name/email of the Youth Participant you are authorizing.
- For Youth Participants (13-18): Limited information collected only after explicit Guardian and Administrator approval.
Payment and Billing Information
To manage our seat-based billing model, we collect authorized payment methods (credit card or other approved methods) and billing history. While we store payment credentials for recurring fees, we utilize secure, industry-standard payment processors.
Member Content
We collect data, schedules, or rosters (“Member Content”) you upload to the Platform solely to facilitate the management of your organization or participation.
3. Data Security and Protection
- ✓Hosting: Microsoft Azure (ISO and SOC 2 compliant).
- ✓Encryption: All communications are secured with TLS 1.2 encryption in transit and AES-256 encryption at rest.
- ✓Access Control: Mandatory Two-Factor Authentication (2FA) for user accounts.
4. How We Use Your Information
We use collected data to provide management tools, process billing, communicate session reminders, verify account ownership, and send marketing communications (where you have explicitly opted in).
5. Children’s Privacy (Youth Participants)
Youth Participants (ages 13–18) may only use the Mobile Application with explicit consent from their Guardian and the relevant Administrator. They are strictly prohibited from using the N’RICH INC Website.
6. SMS and Telephonic Communications
By providing your phone number and opting into our SMS service, you consent to receive account security alerts (2FA), session reminders, program updates, and financial reports from N’RICH INC.
- Frequency: Message frequency varies based on your organization’s updates and session reminders.
- Opt-Out: You may cancel the SMS service at any time by texting STOP. After you send “STOP”, we will send you an SMS to confirm that you have been unsubscribed.
- Support: Text HELP for assistance or email support@nrich.com.
- Rates: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
7. Sharing and Disclosure
We do not sell your personal information. We may share your data only with trusted service providers (e.g., Azure for hosting) or for legal compliance.
Mobile Information and Opt-In Consent: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8. Account Ownership and Retention
N’RICH INC retains your information for as long as your account is active or as needed to provide you with Services. Decisions regarding account ownership disputes are final.
9. Contact Information
Last Revised: March 13, 2026